Privacy Policy

Last updated: 23 April 2024

RJ ARCHES LTD ("Company", "we", "our" or "us") operates Arches Mobile Pulse (the "Service"). This Privacy Policy explains how we collect, use and share personal data when you interact with our websites, products and professional services within the United Kingdom.

Interpretation & Definitions

Account means a unique account created for you to access our Service.

Company refers to RJ ARCHES LTD, Unit 7 New Crane Place, London, United Kingdom, E1W 3TX.

Cookies are small files placed on your device that store certain usage details.

Device means any device that can access the Service such as a computer, mobile or tablet.

Personal Data means information relating to an identified or identifiable individual.

Service refers to the Arches Mobile Pulse website and related consultancy deliverables.

You means the individual accessing or using the Service, or the company represented by such individual.

Data We Collect

Personal Data

We may ask you to provide us with certain personally identifiable information that can include:

• First and last name
• Business email address
• Phone number
• Usage data

Usage Data

Usage Data is collected automatically when using the Service. It may include IP address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, we may collect information such as the type of mobile device you use, your mobile device unique ID and operating system.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used may include cookies, beacons, tags and scripts. You may instruct your browser to refuse cookies; however, some Service features may not work without them.

• Necessary Cookies enable core functionality and security controls.
• Preference Cookies remember your settings and language selections.
• Analytics Cookies allow us to analyse user flows and improve UX.

How We Use Personal Data

• To provide, maintain and improve the Service, including monitoring usage.
• To manage your Account and deliver contractual obligations.
• To contact you via email, phone or other channels regarding updates or security notices.
• To provide news, special offers and general information about solutions similar to those you already purchased or enquired about.
• To fulfil business transfers such as mergers or acquisitions, subject to UK data protection law.
• To comply with legal obligations and enforce our agreements.

Data Retention

We retain Personal Data only for as long as necessary to deliver the purposes outlined in this Policy. Usage Data is generally retained for a shorter period except when needed to strengthen security or improve functionality.

International Transfers

Your information may be processed outside the UK. Whenever we transfer Personal Data internationally we implement safeguards such as Standard Contractual Clauses to protect your privacy.

Security of Your Data

We use commercially acceptable means to protect your Personal Data but cannot guarantee absolute security. Safeguards include encryption, role-based access controls and regular security audits.

Your Rights

Under UK GDPR you have the right to access, correct or delete your Personal Data, object to processing, or request portability. To exercise rights please contact us using the details below.

Children's Privacy

The Service is not directed at anyone under the age of 18. We do not knowingly collect Personal Data from children. If you become aware that a child has provided us with Personal Data, please contact us and we will delete it.

Links to Third-Party Sites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

• Email: service@rjarches.services
• Phone: +44 7738 292658
• Address: Unit 7 New Crane Place, London, United Kingdom, E1W 3TX